Over the life of a business, it gains a lot of customers and loses a lot of them. One thing that is usually ignored, or not considered, is the cost of gaining a new customer who is then lost. Amazingly most businesses don’t have, or even know they need, automatic strategies to win back lost…
The use of questions in sales is extremely important to guarantee closing. But asking sales questions is not just about asking any random question, it is more of a science and art that one has to work on to understand and eventually master. To understand the use of use of questions, you first need to…
Selling is about satisfying customers needs. Unfortunately most customers and clients have no idea on what their exact needs are, so they solve their symptoms. To make a sale that satisfies a customer need and possibly even gains you repeat business and referrals, you must learn how to ask your customers the right questions. …
